Making internal information accessible with conversational AI

At Softhouse, we’ve developed an “Officebot” – an AI assistant trained on our internal documentation such as the employee handbook. Built using a large language model (LLM), the bot lives in Slack and answers everyday employee questions instantly and accurately.

It understands the context of questions, handles follow-ups, and avoids overwhelming users with full documents – offering dynamic, relevant replies instead. The Officebot is a practical, real-world example of LLM technology supporting internal efficiency.

What we’ve done

• Trained an LLM on internal documents and policies

• Built a Slack-based chatbot for dynamic, contextual responses

• Tested the concept as a Proof of Value for broader internal AI use

Business value

• Reduces time spent searching for HR or policy information

• Frees up time for HR and admin teams

• Improves knowledge access for all employees

• Creates a solid base for future internal AI automation

We code the future – where knowledge is just one question away.